What does Salesforce do?

It helps teams work better together. Your business may use a single Customer 360 app, or a combination of many. By improving team communications and productivity, businesses drive greater success.

Bringing people together changes everything.

From the start, Salesforce has sought to change the world for the better through technology that builds stronger relationships. Between companies and their customers. Between employees and far-flung teams. Between governments and their citizens. Between people who want to make a difference.

In unity, there is power.

When we come together, we unlock hidden potential. We unify people to help businesses and communities pursue their loftiest goals, solve their thorniest challenges, and harness their success to leave our planet a little better than we found it.
The world will continue to change. Technology will evolve. Business will pivot and pivot again. But relationships, built on trust and respect, will help us face the future, come what may.

We build bridges between companies and customers.

Businesses succeed when they create meaningful connection. Our mission is to deliver it.
We help unite every department to better focus on customers with Customer 360, the world’s #1 CRM. We allow everyone, on every team, to share a single source of truth with integrated collaboration capabilities that guide essential conversations and decisions right where people work. And with Tableau, we help companies uncover deep insights and take data-driven actions to better serve their customers.
Every product we offer plays a part in building the connections that drive success — and that success can be harnessed to create positive change.

A jump to the cloud.

A leap of trust. The cloud was born. In 1999, four Salesforce founders, working shoulder to shoulder in a small San Francisco apartment, launched a customer relationship management (CRM) system with a groundbreaking twist. All the software and critical customer data would be hosted on the internet and made available as a subscription service. This pioneering “software as a service,” or SaaS, model quickly spread across the technology industry.

Cultivating trust.

Early adopters of our cloud-based model took a significant leap of faith. There was only one formula for earning their trust — that is, by building trusted relationships. Over the decades, our product has grown in scale and sophistication. We now provide essential services to many of the world’s biggest and most critical businesses, governments, and organizations. Trust is an ever more valuable commodity. Relationships are gold.

What brings us together guides us forward.

Our core values guide everything we do as a company and as people. We strive to bring out the best in one another, deliver success to our customers, and inspire the entire industry through our actions.
We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure.

Customer Success.

When our customers succeed, we succeed. So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success.